5777pet Privacy Policy

5777pet is a trusted online gaming platform serving adult users in Bangladesh and other authorized regions. We believe protecting your privacy is a mark of respect. This privacy policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

This privacy policy applies automatically when you use the 5777pet website, mobile app, or any related services. It should be read alongside our Terms and Conditions.

Our privacy policy has three core objectives:

• Ensuring maximum protection of your personal information
• Maintaining full transparency in how your data is used
• Ensuring you have full control over your data

Although this policy is written in Bengali, the English version shall be considered final in the event of any legal dispute.

5777pet only collects information that is necessary to provide our services. We never request excessive or unnecessary data.

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Residential address and country
• Preferred currency and language

Information collected during KYC verification:

• Copy of national ID or passport
• Selfie or live face verification (if required)
• Proof of bank or mobile banking account

Information automatically collected while using the platform:

• IP address and device information (model, operating system)
• Browser type and language settings
• Login time, session duration, and game history
• Transaction details and payment methods

5777pet collects your information for specific and limited purposes. Every piece of data you provide has a defined use, and we never use it beyond that scope.

Primary Use:

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and completing transactions
• Providing customer support and responding to inquiries
• Managing bonuses and promotions

Security Use:

• Preventing fraud, hacking, and money laundering
• Detecting attempts to create multiple accounts
• Meeting legal and regulatory obligations

Use for service improvement:

• Personalizing your gaming experience
• Analyzing and improving platform performance
• Sending relevant offers and promotions (with your consent)

5777pet does not share your personal information with third parties under normal circumstances. However, there are limited situations where sharing may occur, as detailed below.

Limited Sharing Scenarios:

• Service Provider Partners: Relevant data is shared with payment processors (Mobile Banking, Nagad, Rocket), game providers, and KYC verification agencies. These entities operate under strict confidentiality agreements.
• Legal obligations: Relevant information may be disclosed in response to court orders, requests from government regulatory bodies, or legal investigations.
• Fraud Prevention: Anonymized data may be shared with gaming industry fraud prevention networks.
• Business Succession: In the event of a change in 5777pet's ownership, relevant data may be transferred, but the new operator will be bound by the same privacy policy.

5777pet uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored in your browser or on your device.

Cookies we use:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functionality Cookies: Remembers your language preference, game settings, and personalized experience.
• Analytical Cookies: Anonymous data is collected to understand which parts of the platform are used most.
• Marketing Cookies: To show you relevant offers based on your preferences. You can turn off these cookies.

You can manage or delete cookies at any time from your browser settings. Note that disabling essential cookies may limit certain services.

5777pet uses industry-leading technology and practices to protect your data. Our security framework is built in multiple layers — so if one layer is compromised, the others continue to hold.

Technical Safeguards:

• All stored data secured with AES-256 encryption
• All data transmissions secured via SSL/TLS 1.3 protocol
• Two-factor authentication (2FA) available
• Real-time anomaly detection system activated
• Regular penetration testing and security audits are conducted

Administrative Safeguards:

• Only authorized personnel can access your information
• All staff receive regular training on data protection
• All data access logs are recorded

Every member registered with 5777pet holds the following rights over their personal information. Contact our support team to exercise any of these rights.

• Right to Access: You can request a copy of the information we hold about you.
• Right to Rectification: You can request a correction if your information is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request the deletion of your data. However, this may be limited where legal obligations or ongoing investigations apply.
• Right to Restrict Processing: In certain circumstances, you may request a temporary restriction on the processing of your data.
• Right to Data Portability: You can request an export of your information in a machine-readable format.
• Right to Object: You may object to marketing communications or profiling at any time.

Rights exercise requests are typically processed within 30 days. In complex cases, this may be extended to 60 days.

5777pet's platform integrates certain third-party services, such as payment gateways and game providers. These services operate under their own privacy policies, for which 5777pet is not responsible.

Our key partners:

• Payment Partners: Mobile Banking, Nagad, Rocket — their privacy policies are available on their respective platforms.
• Game Providers: Evolution, Pragmatic Play, Microgaming — internationally licensed and regu lated.
• KYC Provider: Identity verification providers comply with international data protection regulations.

Before your data is shared with third-party services, you should review their respective privacy policies. 5777pet only shares the minimum data necessary with partners to deliver its services.

5777pet strictly does not collect personal information from minors (under 18), and their use of the platform is entirely prohibited. We believe keeping the online gaming environment safe for children is our social responsibility.

If the age declared at registration is later found to be false and the account holder is confirmed to be a minor, then:

• The account will be closed immediately
• All collected data will be securely deleted
• Associated balances and transactions will be reviewed

If a parent suspects their child is using 5777pet, please contact our support team right away. We will take prompt action.

5777pet reserves the right to update this privacy policy, in part or in full, at any time. Members will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

The "Last Updated" date at the top of this page always reflects the date of the most recent change.

For any questions or concerns about our Privacy Policy, reach out to our dedicated privacy team via live chat. We aim to respond within 48 hours.